Terms and Conditions

Terms and Conditions

Effective Date: 08/20/25
Business Name: Omega Brewz

Welcome to Omega Brewz. By visiting our shop, using our services, or accessing any of our online platforms, you agree to the following Terms and Conditions. Please read them carefully.

1. General Use

By entering our coffee shop or using our website or services, you agree to conduct yourself respectfully and abide by all applicable laws, health and safety regulations, and these Terms. We reserve the right to refuse service to anyone for disruptive or inappropriate behavior.

2. Products and Services

We strive to ensure all menu items, prices, and descriptions are accurate. However, product availability may vary and is subject to change without notice. We are not liable for any inconvenience caused by out-of-stock items or pricing errors.

3. Allergies and Dietary Restrictions

While we do our best to accommodate allergies and dietary needs, we cannot guarantee a completely allergen-free environment. Customers are responsible for notifying staff of any food allergies or sensitivities.

4. Payments and Refunds

We accept various payment methods including cash, credit/debit cards, and digital wallets. All sales are final, except where otherwise stated. Refunds or exchanges may be granted at the discretion of management in the event of service issues or incorrect orders.

5. Loyalty Programs and Promotions

Participation in any loyalty programs, special offers, or promotions is subject to specific terms, which may change or be discontinued at any time. Points, rewards, and discounts have no cash value and are non-transferable.

6. Wi-Fi and Internet Use

Complimentary Wi-Fi may be provided for customer use. By using our network, you agree not to engage in any illegal activity or use the service to view or distribute inappropriate content. We reserve the right to restrict access to the network at any time.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Customer Conduct

We are committed to maintaining a welcoming, safe, and inclusive environment. Disrespectful, discriminatory, or aggressive behavior toward staff or other customers will not be tolerated and may result in removal from the premises.

9. Intellectual Property

All branding, logos, content, and materials on our website or within our shop are the property of [Your Coffee Shop Name] and may not be used or reproduced without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, [Your Coffee Shop Name] will not be held liable for any indirect, incidental, or consequential damages resulting from your use of our services or premises.

11. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after changes implies your acceptance of the revised terms.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Omega Brewz
410 W. Hillmont Rd
brewzomega@gmail.com
432-438-3840

Return and Refund Policy

Return and Refund Policy
Effective Date: 08/20/25
Business Name: Omega Brewz

At Omega Brewz, customer satisfaction is very important to us. We strive to provide high-quality products and excellent service every time you visit. Please review our return and refund policy below:

1. Food & Beverage Purchases

Due to the nature of our products, all food and beverage sales are generally final. However, if you are not satisfied with your order due to an error on our part (e.g., incorrect item, wrong size, or poor quality), we will gladly remake the item or offer a store credit or refund, at management’s discretion.

To request a remake or refund:

Please notify us immediately (preferably before leaving the shop or within the hour).
Present the original item and receipt or proof of purchase, if available.
Clearly explain the issue so we can address it promptly and improve our service.